At TravelAirBook, we understand that travel plans can change. This Cancellation & Refund Policy explains how cancellation requests, changes, and refunds are handled for flight bookings made through our services.
1. Flight Cancellation
Flight cancellations are subject to the rules, restrictions, and fare conditions of the airline associated with your booking.
Some tickets may be fully refundable, partially refundable, or completely non-refundable depending on the fare type selected at the time of booking.
Customers are advised to contact TravelAirBook as soon as possible if they wish to cancel their reservation.
2. Cancellation Charges
Cancellation charges may include:
- Airline cancellation penalties
- Fare difference or applicable airline charges
- TravelAirBook service or processing fees
- Taxes or other non-refundable charges
The exact cancellation amount depends on the airline, ticket type, route, and time remaining before departure.
Any applicable cancellation charges will be communicated to the customer before the cancellation request is processed whenever reasonably possible.
3. Non-Refundable Tickets
Certain promotional, discounted, basic economy, or special fares may be non-refundable.
If a ticket is non-refundable, the airline may still allow the value of the ticket to be used as a future travel credit, subject to the airline’s applicable rules and validity period.
TravelAirBook does not control airline refund or travel-credit policies.
4. Refund Processing
If your booking qualifies for a refund, the refund request will be submitted to the relevant airline or service provider.
Refund processing times may vary depending on the airline, payment method, banking institution, and other service providers involved.
Once the refund is approved and received from the airline or applicable supplier, it will be processed to the eligible customer according to the original or agreed payment method.
Banking or payment-provider processing times may apply after the refund has been initiated.
5. Voluntary Changes
If you voluntarily change your travel date, destination, flight, or itinerary, additional charges may apply.
These charges may include:
- Airline change fees
- Difference between the original fare and the new fare
- Applicable taxes
- TravelAirBook service fees
All changes remain subject to seat availability and airline fare rules.
6. Airline Schedule Changes or Cancellations
Airlines may occasionally change flight schedules, cancel flights, or modify routes.
Where an airline makes a significant schedule change or cancellation, available options may include:
- Rebooking on another flight
- Travel credit
- Refund
The options available will depend on the airline’s policies.
TravelAirBook will assist customers in communicating with the airline and understanding the available alternatives.
7. No-Show Policy
Passengers who fail to arrive for their scheduled flight without cancelling or modifying their reservation beforehand may be classified as a no-show.
Airlines may cancel the remaining segments of the itinerary and may not provide any refund or credit.
Customers should contact us before their scheduled departure if they are unable to travel.
8. Name and Passenger Information
Customers are responsible for providing accurate passenger details, including:
- Full legal name
- Date of birth
- Contact information
- Passport or travel-document information where required
Correction or modification charges may apply if incorrect information is provided.
Some airlines may not permit passenger-name changes after ticket issuance.
9. Travel Documents and Visa Requirements
Passengers are responsible for ensuring they have valid passports, visas, transit permissions, vaccination documents, and any other documents required for their journey.
Failure to meet immigration or travel-entry requirements generally does not automatically qualify a booking for a refund.
10. How to Request a Cancellation
To request a cancellation, refund, or booking modification, please contact TravelAirBook Customer Support and provide:
- Passenger name
- Booking reference or confirmation number
- Contact information
- Flight details
- Reason for the requested cancellation or change
Please avoid submitting duplicate cancellation requests, as this may delay processing.
11. Third-Party and Airline Policies
TravelAirBook acts as a travel booking and assistance service. Airline tickets and related travel services remain subject to the terms and conditions of the relevant airline or third-party supplier.
Where an airline or supplier policy conflicts with a request made by a customer, the applicable airline or supplier fare rules may determine whether a cancellation, change, refund, or travel credit is permitted.
12. Contact Us
For questions regarding cancellations, refunds, or booking changes, please contact:
TravelAirBook
Customer Support Team
Email: abhi-technicum@gmail-com
Phone: 9087654321
Website: TravelAirBook